Fleet management service 24 hours a day, 7 days a week Shipments tracked and managed from loading to release EDI shipment notification entered Routes and schedules built Data collected on all rail movements; "holes" filled for non-reporting carriers Continual assessment of required delivery time vs. ETA Corrective action on problem cars Diversion and transload management Immediate notification of partners by phone, e-mail, or Web of any exceptions as well as suggestions for corrective action