Monday, 08 August 2011 07:35

CPRS Reports Mainline Outage Update for Kensal, ND Subdivision

 CPRS Reports Mainline Outage Update for Kensal, ND subdivision:

 
August 7, 2011

Customer Bulletin: Update on Mainline Outage near Kensal, ND

At approximately 0845 CT on Saturday August 6, a derailment occurred between Kensal and Bordulac, ND on CP's mainline between St. Paul and the Canada/U.S. border. The line is expected to be clear overnight on August 9. To minimize shipment delays, we continue to reroute trains via our Noyes/Emerson route and detour over other lines. Some shipments may experience 24 hour delays.
For up-to-date information on specific impacts to your shipments or other problem resolution inquiries, please contact your Customer Service Coordinator at 1-888-333-8111, selecting Option 1, then Option 1 again to enter your Personal Identification Number (PIN), then press the # sign. Using your PIN when you call bypasses the general queue and routes you directly to your assigned rep or to a backup in the event your rep is not available. If you do not have a PIN or have forgotten it, please send an email to your rep or This e-mail address is being protected from spambots. You need JavaScript enabled to view it and one will be sent to you for future use.
Last modified on Wednesday, 23 May 2012 07:53

“QTS also does an excellent job digging into issues with ETA’s to report back on what is causing the delays with the railcars. By providing updates on critical railcars, QTS has helped (us) prevent shutting down tissue machines.”